Brokers urged to use data for better outcomes

Date posted: April 20, 2018

The gift that keeps on giving. I recently did an Australian wide, 5 city keynote tour (plus 1 virtual keynote), exploring the Future of Mortgage Brokers (yeah, very timely) and had compiled my foresight's and list of recommendations long before the recent commission and media started their comments and am happy to say that my advice still stands: "be human, stop giving customer service and instead provide extraordinary customer experiences".

Anyway, it must have hit a chord, because parts of my keynote ended up being quoted in this recent article in Australia Broker...



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#AI fought the law, but who won? / ABC Far North

Date posted: February 27, 2018

I've had lots of Future of conversations with the legal and allied industry, dating back to the 1990's and have always been assured, by those in the know, that the legal industry is immune to change, safe and enshrined by 100's of years of protocol and practice, enmeshed sacredly within the foundations and laws of our country. The one thing I know for certain, is that the more certain an industry is that is immune to change, the surer I am that they will face a tsunami, when commercial reality finally hits them. The legal industry, despite constant warnings from all, is now being forced to accept a radical shakeup, that is stripping them ba
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IOT Hype or Revolution? CEO Magazine

Date posted: February 16, 2018

Absolutely thrilled to be included in this months' CEO Magazine, and honoured to be quoted among some of the globe's top consulting firms and heavy thinkers. IoT: Is it all just hype or the beginning of a revolution? Far from hype, tech experts say the Internet of Things revolution has arrived, with rapid advancements in machine-to-machine communication set to transform how companies across the world do business. The Internet of Things
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Why you’ll own nothing by 2030, not even your pets / Money Magazine

Date posted: January 25, 2018

Imagine a world where you didn’t own “stuff”, but instead chose to rent or share everything with your community. That includes your car, kitchen utensils, caravan, space and even your pets. Welcome to the future, with experts predicting that by 2030 we will become an “asset light” society. “We have now become an experiential society,” says Morris Miselowski, an Australian business futurist. “Whilst post-war baby boomers saw value in the assets they owned, Millennials are putting more value on new experiences to boost happiness over owning assets. “This is due to the rising cost of living and also, along with the rest of society, we
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10 ways the world will have changed by 2031 / live on Hong Kong 3, ABC WA, ABC FNQ

Date posted: January 22, 2018

Gen A's (born 2002 - 2025) beginning Prep this week, will finish high school in 2031 and emerge into a world that will be so different to today's that they might as well be living on Mars (and they might be). In this weeks on air segments I chatted about 10 significant ways the world will have changed by 2031, and what we can do now to get them, ourselves and our businesses ready for the very near world ahead:

  1. Gen A won’t use technology, they will BE technology - tech will be so ordinary, ubiquitous and built into every surface and object that we will speak to it, play with it, and engage with it as if it were anot
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The first space nation has just been created / Hong Kong Radio 3

Date posted: November 14, 2017

A momentous and slightly bizarre event occurred last week with the launch of a satellite into earth's orbit carrying the names, flags, anthems, charter and knowledge of an entirely new virtual human territory and race of human aliens, all residents of the newly minted virtual space country of Asgardia. In Norse mythology, Asgard is a city in the skies, the country of the Gods and its new space nation incarnation describes its purpose as:

"To serve entire humanity and each and everyone, regardless of his or her personal welfare and the pro
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Forget the selfie, it’s now all about the wefie / Daily Telegraph, Courier Mail, Perth Now, news.com.au, gearsofbiz.com, Hong Kong Radio 3

Date posted: November 6, 2017

I have long held that society and beauty, alongside everything else about being human, is being forced to reinvent itself to better suit a homocyborg world and despite the doom and gloom of technology being irresponsible it can and does act as force of good, if only humans will use it that way, in this latest series of article in news.com.au, Rebecca Baker and I explored the changing face of globalised beauty and what beauty might mean and look l
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12 things that’ll seem ludicrous in our lifetime / news.com.au, daily telegraph, courier mail, sunshine coast daily, Hong Kong Radio 3, ABC Far North

Date posted: October 30, 2017

We so often look forward to what we might have in the future, that its fun to stop for a minute and think about what we won't have in the future, and this week News.com.au's Gary Nunn reached out to ask exactly that... WITHIN our own lifetime, people will scoff at the thought of sitting on a flight for 22+ hours across the world. It’s one of many things that’ll rapidly seem unfeasible to the upcoming generation. Elon Musk recently revealed plans for a next-generation spacecraft that could fly to “most pla
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Will robot pets cause real pet unemployment? / ABC WA Regional Drive

Date posted: October 23, 2017

Some amazing stats have been released on how besotted Australians are with and how much they spend on their 24 million fur babies / pets:

  • Australians spent $12.2 billion last year
  • Almost two in five households have dogs (38%)
  • Almost three in 10 households have cats (29%)
  • More than one in 10 households keep fish (12%)
  • More than one in 10 households keep birds (12%)
  • 3% of Australian households keep reptiles as pets
  • 3% of households have other small mammals as pets
  • The Northern Territory is home to the highest rate of pet ownership, with 82% of households keeping a pet of so
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The history of future travel / Hong Kong 3, ABC Far North

Date posted:

Humans are born with the travel itch, always eager to travel to and experience exotic lands. In the last 100 years we have stepped up the speed and accessibility of long haul travel, with the cost of a Melbourne - London flight in the 1940's costing of 122X the average weekly salary and taking about 3 days, and today it's under 1 week salary and soon under 20 hours. And there's loads more of us flying, in 2016 3.6 billion people flew in 2030 this should rise to 6.7 billion, with the largest growth sectors in the Asia pacific regions.. On the eve of Qantas landing its first Dreamliner plane in Australia, and the promise of Perth - London direct and other long haul non sto
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